Frequently Asked Questions

Which models have appeared on TrueTeenBabes? – The PDF file TrueTeenBabes-Master-Model-List (.pdf) lists all 200 models that appeared on TrueTeenBabes over the years.

Do you store my purchase for future downloads? – No, this is not a file hosting site and we are not able to store your orders for future downloads. Please download within 24 hours.

We suggest you back-up your purchase to an external hard drive shortly after downloading. Our company uses the popular My Passport series from Western Digital available at Amazon.com

We are not able to send files or links to your past orders. You are fully responsible for protecting your purchase and backing up your own files.

What name will appear on my credit card? – Your card statement will show our commercial photography studio name of Group Five Photosports, Littleton, Colorado. USA and our customer service number of 303-474-4449

Will any packages be shipped to my home address? – No, this online store features photo set and videos downloaded to your computer or mobile device. We do not mail any products or promotional materials.

Can I use the videos I purchase for my own website or other purpose? – No, each photo, photo set, video or other product offered here is intended for personal, non-commercial use only and is protected by copyright, trademark and other intellectual property laws. Any redistribution or republication violates our terms & conditions.

Can I use a download manager to get my purchase faster? – No, a download manager will not speed up the download and will very likely cause the security features to be triggered. If that happens the system requires 24 hours to reset. Please don’t use any download managers if you want a smooth transaction.

Why are some TrueTeenBabes models or photo sets missing? – Over the years, through a series of hard drive failures and other issues, many of the photo or videos from the early years have become lost or otherwise unavailable. Most lost materials had been archived on CDs that later became unreadable.

What is the difference between a Photo Gallery and a Photo Set? – Nothing. That is simply two ways of saying the same thing. Each gallery or set is a ZIP file that contains either 25 or 50 images of that model in various poses wearing the same outfit shown in the preview photo.

What is a ZIP file? – A ZIP file is nothing more than electronic envelope. It allows you to click just once to download the entire set of photos. Once downloaded the ZIP is opened on your local computer and the photos copied out of it for viewing. For Windows and Mac systems recommend the free ZIP software known as 7-Zip available here.

What format are the photos in? – All the photos in the photo sets available here use the industry standard JPG / JPEG format (.jpg). That is the most popular format on any website that uses photographs.

How big are the images? – The images available here are 1500 pixels on the long side by 1000 pixels on the narrow side. Perfect for viewing full size on screens up to 1980 x 1200 (such as our 24″ studio LCDs).

What is the Blu-Ray Videos option? – These are Full HD Videos, 45 to 75 minutes long, that are taken directly from  the original TrueTeenBabes Blu-Ray Discs that we no longer offer.  They are long Full HD video file with all the same scenes at Blu-Ray size and quality (1920 x 1080p). These videos are in the popular .mp4 format for easy download and viewing. They will play on your computer if you have an HD monitor. They can also be streamed through your X-Box, Apple TV or Roku directly to your HDTV. They are the same content as the original Blu-Ray movie except there are no menus to click. The Video Help File is available here (.pdf).

What is the DVD Videos option? – These are Standard Definition (SD) videos, 30 to 60 minutes long, taken directly from the original TrueTeenBabes DVDs that we no longer offer. SD is the 720 x 480p pixels screen size (same as a normal DVD from Hollywood). These videos are in the popular .mp4 format for easy download and viewing. They will play on your computer smoothly. They can also be streamed through your X-Box, Apple TV or Roku directly to your TV. They are the same content as the original DVD movie except there are no menus to click. The Video Help File is available here (.pdf).

What are HD Video Clips? – We offer HD Video clips in the popular 720p size (1280 x 720p) as previously seen on TrueTeenBabes, TeenGlamourGirls or the model’s fan club website . These clips range from 3:00 to 6:00 minutes long and are in the popular .mp4 format for easy download and viewing. This is our most popular video option because its HD and fills 92% of the screen for most viewers, is easy for older computers and mobile devices to play smoothly, and requires less storage space on the device. The Video Help File is available here (.pdf).

What are Full HD Video Clips? – This option is Full HD Video clips in the larger 1080p size (1920 x 1080p). These clips have previously been seen on TrueTeenBabes, TeenGlamourGirls or the model’s fan club website. These clips range from 3 to 6 minutes long and are in the popular .mp4 format for easy download and viewing. Because they are Full HD (1080p) they are much larger files to download, require more power to play smoothly, and occupy more storage space on the device. This option is not the best for mobile devices and is better for those that have big monitors (1920 x 1080 or above) or plan to stream the clips to a HDTV (1080p display). These are Full HD (1080p) versions of the same clips as available in the HD Video Clips category. The Video Help File is available here (.pdf).

What are SD Video Clips? – These are Standard Definition (SD) videos in the 480p size (720 x 480p). These are videos from the early days of TrueTeenBabes or the model’s fan club website before HD was common. These videos are in the popular .mp4 format for easy download and viewing. They will play on your computer smoothly. They can also be streamed through your X-Box, Apple TV or Roku directly to your TV. The Video Help File is available here (.pdf).

Why are some TrueTeenBabes videos missing? – Many of the videos produced in early years were not recorded in HD format and don’t meet the quality standards available here. Some original videos in standard definition (SD) had been archived on CDs that later became unreadable.

What is the .mp4 video format? – The best video system for common computer, media player, Blu-Ray player and other usage is known as H.264. That codec (COder / DECoder) can produce great quality with small file sizes (quick to download) and can be used to produce a large variety of video formats and resolutions. Videos and movies encoded in the H.264 format normally use the file name of extension .mp4.

Many Hollywood movie companies now use H.264 when creating Full HD Blu-Ray discs as it is one of only 2 formats approved to meet Blu-Ray quality standards.

Using H.264 to produce an .mp4 file is the best option to keep video & audio quality good while allowing for a file size that is easy to download and store on your hard-drive.

The .mp4 format created using the H.264 codec / specification is so popular that many hardware manufacturers are creating video cards and other types of processors with the decoders built in – which improves quality of both the image and the playback smoothness.

All our files must be downloaded before being played on your computer or other device. They do not stream like on YouTube. The Video Help File is available here (.pdf).

Will these videos play on all computers? – To play a .mp4 video the computer or other devices needs to be fairly modern and have the correct software installed. We offer our recommendations in the help file available here (.pdf).

What if I have other questions? – Please feel free to use the easy form on the “Contact Us” page and we’ll try to provide answers as soon as possible.